The tenant community
that has your back.

Share experiences, read real ratings, and find trustworthy landlords — all in one place.

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How It Works

Discuss

Join the forum to share experiences, ask questions, and get advice from fellow tenants in your city.

Rate

Rate landlords on responsiveness, maintenance, fairness, and more so others can make informed decisions.

Find a place

Browse landlord-posted listings, each with a verified community rating, and rent with confidence.

Community Forum

Share experiences, ask questions, and help fellow tenants.

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About Grade My Landlord

Built by tenants, for tenants.

Our Mission

Grade My Landlord exists to give renters a voice. Finding a place to live is one of the most important decisions you'll make — and until now, there was no reliable way to know what kind of landlord you were signing up with before it was too late.

We believe that transparent, community-driven information creates better outcomes for everyone: tenants find landlords they can trust, and good landlords earn the recognition they deserve.

What We Do

Landlord Ratings

Tenants rate landlords on responsiveness, maintenance, fairness, and more — giving future renters the full picture before they sign.

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Rental Listings

Browse verified rental listings alongside landlord ratings so you can evaluate the property and the person managing it together.

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Community Forum

Ask questions, share experiences, and learn from thousands of tenants who have navigated the same situations you're facing.

Our Values

  • Transparency — Honest reviews, real experiences, no hidden agendas.
  • Community — Tenants helping tenants make better decisions.
  • Fairness — We give landlords the opportunity to be found and recognized for doing things right.
  • Privacy — Your personal information is never sold or shared without your consent.

Get in Touch

Have a question, a suggestion, or want to partner with us? We'd love to hear from you.

info@grade-mylandlord.com

Privacy Policy

Last updated: March 2026

Information We Collect

When you create an account or use Grade My Landlord, we may collect the following information:

  • Account information — your name and email address, provided directly or via Google/Apple Sign-In.
  • Profile information — optional details such as your phone number and profile picture that you choose to provide.
  • Reviews and posts — content you submit, including landlord ratings, forum posts, and comments.
  • Residency verification documents — uploaded solely to verify your tenancy. These are reviewed by our team and never shared publicly.
  • Usage data — standard server logs including IP address, browser type, and pages visited, used for security and performance.

How We Use Your Information

  • To provide, operate, and improve the Grade My Landlord platform.
  • To verify your identity and tenancy status when requested.
  • To display your reviews and forum posts to the community.
  • To communicate with you about your account or platform updates.
  • To detect and prevent fraudulent or abusive activity.

How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

  • Service providers — trusted third parties who help us operate the platform (e.g., hosting, authentication), bound by confidentiality agreements.
  • Legal requirements — if required by law or to protect the rights and safety of our users.
  • With your consent — in any other circumstance, only with your explicit permission.

Your Rights

  • You may request access to, correction of, or deletion of your personal data at any time.
  • You may delete your account and associated content by contacting us.
  • You may opt out of non-essential communications at any time.

Data Security

We use industry-standard security measures including encrypted connections (HTTPS) and access controls to protect your information. No system is 100% secure, and we encourage you to use a strong password and keep your login credentials private.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out at info@grade-mylandlord.com.

Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using Grade My Landlord ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.

2. Eligibility

You must be at least 18 years of age to create an account or submit reviews. By using the Platform, you represent that you meet this requirement.

3. User Content

You are solely responsible for content you post, including reviews, forum posts, and comments. By submitting content, you grant Grade My Landlord a non-exclusive, royalty-free licence to display that content on the Platform.

You agree not to post content that:

  • Is false, misleading, or defamatory.
  • Contains personal information about individuals without their consent (e.g., last names, addresses, phone numbers).
  • Is hateful, harassing, or abusive.
  • Violates any applicable law or regulation.
  • Is spam, advertising, or self-promotional without authorization.

4. Reviews Policy

Reviews must be based on genuine personal experience as a tenant or landlord. We reserve the right to remove reviews that violate these Terms or that we reasonably believe are fraudulent, fabricated, or submitted in bad faith.

5. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in abusive behaviour, or attempt to manipulate ratings or reviews.

6. Disclaimer of Warranties

Grade My Landlord is provided "as is" without warranties of any kind. We do not guarantee the accuracy of user-submitted reviews or listings. Always conduct your own due diligence before entering into any tenancy agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Grade My Landlord shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.

9. Contact

Questions about these Terms? Email us at info@grade-mylandlord.com.

Contact Us

We're here to help. Reach out any time.

Get in Touch

Whether you have a question, spotted an issue, or want to share feedback, we read every message and aim to respond within 1–2 business days.

Response Time
1–2 business days

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